• Frequently Asked Questions


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    Q.

    What qualifications are necessary to own a Synergy HomeCare franchise?

    A.

    Strong people skills. The required amount of capital. Financial stability. Business/management background. A desire to succeed. Non-medical home care experience is not necessary.

    Q.

    What systems and procedures does Synergy HomeCare have in place?

    A.

    We offer an integrated scheduling software solution that gives you the power to start up and run your franchise effectively and efficiently. This Web-based application automates the tracking of client's needs and matches the appropriate caregiver. Our software solution gives you the edge on billing and receivables management, employee productivity and performance, customer service measurements, scheduling, payroll, and database management. Comprehensive, ongoing training for franchisees, managers and caregivers keeps quality high. Meetings, research, training, webinars, newsletters, and location visits by trained staff creates a network of support.

    Q.

    What training does Synergy HomeCare provide?

    A.

    Quality training programs set us apart from other franchisors. New franchisee orientation and training takes place in Arizona. We also provide a startup checklist and pre-class workbook to step you through everything you need in order to open your doors for business.  After you open your home care business, we will then provide a series of marketing webinars to make sure you get off on the right track.

    Q.

    Is training mandatory? What does it cost?

    A.

    Training is mandatory. The franchise owner/s must complete the Synergy HomeCare five day training program at our corporate training center.   We also have once a year our Annual Franchise Meeting.  This event is typically three days and provides additional training and networking opportunities for our franchise owners.

    Q.

    What about advertising and promotional programs?

    A.

    Franchisees contribute to a National Marketing Fund. These funds are used for advertising, graphic design, marketing collateral generation, seminars, public relations and sales programs that may include: internet marketing, onlilne advertising, public relations, newsletters, newspaper, commercials and radio to build your client base.

    Q.

    What about term of franchise agreements and franchise fees?

    A.

    The Synergy HomeCare franchise term is five years with consecutive five year renewal terms out to thirty years.  Royalty payments are made weekly and are used for ongoing training and support of Synergy HomeCare franchisees. As you can see, we are in this business for the long-term and want franchisees with similar aspirations.