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Q.
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What qualifications are necessary to own a Synergy HomeCare franchise?
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A.
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Strong people skills. The required amount of capital. Financial stability.
Business/management background. A desire to succeed. Non-medical home care
experience is not necessary.
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Q.
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What systems and procedures does Synergy HomeCare have in place?
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A.
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We offer an integrated scheduling software solution that gives you the power to
start up and run your franchise effectively and efficiently. This Web-based
application automates the tracking of client's needs and matches the appropriate
caregiver. Our software solution gives you the edge on billing and receivables
management, employee productivity and performance, customer service measurements,
scheduling, payroll, and database management. Comprehensive, ongoing training for
franchisees, managers and caregivers keeps quality high. Meetings, research,
training, newsletters, and location visits by trained staff creates a network of support.
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Q.
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What training does Synergy HomeCare provide?
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A.
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Quality training programs set us apart from other franchisors. New franchisee orientation
and training takes place in Arizona. Ongoing market training, caregiver and employee
training take place in your area training center.
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Q.
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Is training mandatory? What does it cost?
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A.
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Training is mandatory. You and your manager must complete the Synergy HomeCare training
programs at our corporate training center. Start-up training costs are included in your
initial franchise fee.
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Q.
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How does Synergy HomeCare assist with staffing issues?
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A.
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Synergy HomeCare is the only national franchisor that offers the services of a national
staffing firm to assist in recruiting administrative and caregiver staff at no cost
to our franchisees.
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Q.
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What about advertising and promotional programs?
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A.
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Franchisees contribute to a Marketing Fund. These funds are used for advertising and
sales programs in your market that may include: newspaper, billboards, TV and radio
to build your client base.
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Q.
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What about term of franchise agreements and franchise fees?
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A.
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Synergy HomeCare franchise term is five years with consecutive additional option terms
of five years each. Franchise fees are made weekly and are used for ongoing training
and support of Synergy HomeCare franchisees. As you can see, we are in this business
for the long-term and want franchisees with similar aspirations.
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